This is an issue with the Android operating system and there is nothing LifeScan can do with the OneTouch Reveal ® mobile app to circumvent the issue.įor more information about the latest Google permission requirements, see Google's Android 6.0 Changes document The prompt is actually asking to allow Bluetooth ® pairing within the app.
Note: While the prompt wording does ask to access the device's location via the OneTouch Reveal ® mobile app, enabling this option does not actually send location information to the OneTouch Reveal ® mobile app. This will direct them to the App Permissions screen, where the customer can toggle the Location entry on by sliding the button to the right. LifeScan suggests customers who receive this prompt to tap Allow. In order to pair any Bluetooth ® device with an app in Android 6.0, the customer must enable the Location Services permission. The new permissions model is required if the user wishes to pair or sync their mobile device with a Bluetooth ® device via an app. With the changes introduced by Android in the 6.0 release, users will be asked to allow location services permissions through the OneTouch Reveal ® mobile app.
The Office Code feature allows you to securely share your data with your healthcare team.